I had dayse as my sales consultant and she was very friendly and helpful! She stayed with me throughout the whole process and updated me promptly. I would recommend her!
The totally awesome team at Car Factory Direct in Milford CT was a absolute pleasure to deal with.The very professional staff was beyond helpful and made me feel as if I were family as I transitioned into my new automobile.Armando, Javier,Dayse,and Denio are the GREATEST!!! Thank you guys so much for all of your help and truly putting first without a second thought. Nowadays customer service seems to be a forgotten art,Thank you for remembering and mastering it.You are appreciated! Best regardsMr Howard
Amazing experience with Dayse and Denio, they were so helpful and professional, I will recommend this place to all my friends.
Dayse was soooooo awesome!!! I recommend anyone to go see her and get your car❤️❤️❤️
Wonderful dealership with a great and friendly staff. The entire buying experience was very smooth. Highly recommended!
We purchased a car for our son from here. Great experience from start to finish! Staff was great!
The sales consultant Dayse helped find me the perfect car at a great price that fits into my budget. Professional, fast and easy service. Very happy customer! Dayse is the best!
My partner and I went to go buy an Audi A5 after MONTHS of looking online, from Carlos & Armando. They were both extremely patient, professional and QUICK with the process. Usually we’d last HOURS trying to get things done at different dealerships with no results and no car. My partner is extremely content with his purchase, but most importantly with the customer service we received! Thank you Carlos and Armando for your help and for our patience. Thank you for NOT wasting our time and working with us every step of the way. 10/10 recommend.
This is my second time purchasing a car from here (that says a lot). Customer service was great both times. Saw what I wanted online it was ready to go when I got there. The whole process literally took under 2hrs. Definitely recommend Car Factory Direct
Car Factory Direct has been the best dealership I have been to by far! After 13 years with the same car it was time for a change, I’m glad we decided to go with them! From beginning, everyone in that place was super helpful and attentive to all of our needs and questions. From Armando setting us up with Greg, who assisted with the selection of our BMW X5 and Carlos assisting in paperwork. The entire team was completely dedicated in serving us in a professional and attentive manner. I would definitely recommend their services to all! The best thing ...